Delcam has established a direct office in Illinois following its acquisition of its Rockford-based reseller, CAD CAM Systems. CAD CAM Systems President, Andy Bergstrom, and the company’s staff will become direct employees of Delcam North America to ensure continuity of service to the hundreds of users of Delcam software in the region.
Delcam Illinois is the company’s sixth direct office in North America; the others are in Salt Lake City, Philadelphia and Pasadena, California, in the USA, and in Windsor and Toronto in Canada.
CAD CAM Systems was founded in 1986 by Andy Bergstrom and his partner, Jim Epperson. The company became a Delcam Sales Partner in 1994, with both partners believing the Delcam software to be the best in its class. Its history of almost twenty years makes it the most experienced Delcam reseller in the USA. During that time, CAD CAM Systems has supported hundreds of customers in Illinois and Iowa, ranging from multi-national organisations to companies of all sizes in the mould, die, pattern and prototyping industries.
In 1996, CADCAM Systems bought a vertical machining centre and began doing contract CNC machining for software customers using Delcam’s programming systems. By 2008, this part of the business had expanded far beyond the initial customer base into new industries and added more, larger machine tools. As a result, it was given a separate identity of Azimuth CNC, managed by Jim Epperson. Following the acquisition, the Azimuth CNC machining division will now be a standalone company using Delcam software. As a valued customer, both Delcam and CAD CAM Systems wish Jim Epperson and his team the very best for the future.
"For CAD CAM Systems software customers, everything will be business as usual,” commented Andy Bergstrom. "I am pleased to confirm that the software staff at CAD CAM Systems have become employees of Delcam North America, ensuring that any impact to customers will be minimal. They will continue to receive the highest level of support and services that they have received from the same people. However, CCSI will now have the whole Delcam organisation as a resource."
"In the longer term, additional investment in the sales and support operations will mean an increase in staff so that the hundreds of Delcam customers in the area can be provided with an even better service."
"Commenting on the decision to move to a direct office, Delcam North America President, Glenn McMinn said, "CAD CAM Systems has enjoyed considerable success in developing a large and diverse customer base for Delcam’s products, and is recognised for providing excellent support to those customers. We are planning significant investment to expand the organization and achieve even more business in the region. I am very pleased that Andy and his staff have decided to join the Delcam organisation and so give us a very firm foundation to support our expansion plans."
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